AZRUT delivered an Android-based kiosk solution with a customizable UI, order management, payment integration, and CRM sync. The app supports offline mode and automatic sync, enabling BlitzKio to roll out self-ordering across locations with centralized control.
AZRUT delivers quick-commerce with sub-30-minute delivery SLA across 3 cities.
Quick-Commerce Brand

About Project
A regional operator needed real-time inventory, rider dispatch, and customer tracking for same-hour delivery. AZRUT built ordering apps, an ops dashboard, and logistics integrations built for sub-30-minute SLAs.
Project Details
Challenge
Manual dispatch and spreadsheet inventory could not hit promised delivery windows as order volume tripled. Riders missed handoffs, customers had no live tracking, and dark stores oversold SKUs nightly. The operator needed a platform that could coordinate inventory, routing, and notifications in real time.
Solution
AZRUT delivered customer ordering, picker and rider apps, and a control-tower dashboard. We integrated maps, SMS, and warehouse feeds, built SLA timers with escalation rules, and load-tested peak dinner windows before launching city by city with ops playbooks.
Service Provided
Final Outcome
The operator hit sub-30-minute delivery SLAs across three cities with live tracking and fewer oversells. Dispatch uses one control tower, customers see accurate ETAs, and dark stores restock from real-time inventory signals.
Implementation Process
How do we Implement the Project?
The development sprints are the key to the success of the project. They are the milestones that we follow to ensure the project is on track and to the satisfaction of the client.
- Requirements Analysis & SLA Workflow Design
- Defined city ops models, SLA tiers, inventory rules, and escalation paths with dispatch leads.
- Core Platform & Order Orchestration
- Built order state machine, dark-store inventory sync, and APIs for apps and partner logistics.
- Customer App & Checkout
- Shipped mobile ordering with live fees, slot promises, and payments tuned for repeat use.
- Picker, Rider & Control Tower
- Delivered staff apps and a dashboard for assignments, exceptions, and live map visibility.
- Integrations & Notification Layer
- Connected maps, SMS, webhooks, and warehouse feeds with retries and dead-letter handling.
- Load Testing & City Rollout
- Simulated peak dinner load, launched three cities in waves, and trained hub managers on runbooks.
- Operations Support & Tuning
- Provided live war-room support during rollout and tuned routing rules from SLA breach data.
- Requirements Analysis & SLA Workflow Design
- Defined city ops models, SLA tiers, inventory rules, and escalation paths with dispatch leads.
- Core Platform & Order Orchestration
- Built order state machine, dark-store inventory sync, and APIs for apps and partner logistics.
- Customer App & Checkout
- Shipped mobile ordering with live fees, slot promises, and payments tuned for repeat use.
- Picker, Rider & Control Tower
- Delivered staff apps and a dashboard for assignments, exceptions, and live map visibility.
- Integrations & Notification Layer
- Connected maps, SMS, webhooks, and warehouse feeds with retries and dead-letter handling.
- Load Testing & City Rollout
- Simulated peak dinner load, launched three cities in waves, and trained hub managers on runbooks.
- Operations Support & Tuning
- Provided live war-room support during rollout and tuned routing rules from SLA breach data.
Technology Stack
We Used Modern stack, maintainable architecture
We choose technology based on product needs, delivery speed, scalability, security, and maintainability
- React
- React Native
- Node.Js
- PostgreSQL
- Redis
- AWS
- Google Maps
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